Longboard.ee is committed to protecting the privacy of its customers and users. Accordingly, we have prepared these privacy policy principles for collecting, using, publishing, transmitting and storing customer data. Our activities on the Internet are in compliance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia. Find some time and see our privacy policies.

Collection and use of personal data

Personal data is data associated with you, specifically or indirectly, with a private person that Longboard.ee collects and processes for the purpose of performing or contacting an individual and fulfilling its statutory obligations.

The collection of personal data of a regular customer can be done in the following ways:

• providing contact information (including your name, personal identification code, postal address, telephone number, e-mail address, preferred contact method) on our website or elsewhere (eg shops);
• using a website through customer account information or cookies.
• when placing a purchase or order in our store or e-shop, you may be asked to provide personal information and personal information voluntarily on certain areas of the Longboard.ee website when storing contact information or purchase preferences. Required personal information may include name, address, postal code, email address, phone number, and other information);

Collection of other data

We also collect non-personalized data - data that cannot be directly linked to one particular person (gender, age, language preference, location).
We can also collect customer activity data on our website. These data are aggregated and used to provide customers with more useful information and to find out which parts of the website, products and services are most interesting. The aggregate data is treated as non-personalized in this privacy policy.

Use and storage of collected personal data

With collected personal information, we can inform customers about Longboard.ee product news, campaigns and upcoming events. A customer who does not wish to be in our newsletter list or receive notifications of products that may be of interest to him / her can be removed from the target audience at any time.

We also use the personal information we collect to deliver the goods and to fulfill our obligations to the customer.

By agreeing to the terms of the Privacy Policy, the Customer gives consent to Longboard.ee for the automated processing of its data. You can always withdraw your consent by making a statement in our website or in a form that can be reproduced in writing. There is no retrospective effect on the application or withdrawal of consent.

To better serve the customer, Longboard.ee may publish information about individual users to a third party that provides Longboard.ee services and has undertaken to keep the information shared confidential. A third party is, for example, our partner, which is responsible for the transportation of goods sold in the e-shop or mediation of payment. Universal Experts OÜ transfers the personal data necessary for the execution of payments to the authorized payment processor Maksekeskus AS or Paypal.

Customer's personal data will be stored by Longboard.ee until the termination of the Loyal Customer Agreement. The data that Longboard.ee is required to keep due to legislation (eg accounting data) will be retained by Longboard.ee based on the legal requirements.

Change personal information collected

Personal data collected to identify and contact a customer can be seen, modified, and updated by our client on the My Account website.

If you change your email (Longboard.ee username), please let us know, as it cannot be changed by the customer.  

Protection of personal data

Longboard.ee applies all precautions (including administrative, technical, and physical measures) to protect the customer's personal data. Access to data modification and processing is restricted to authorized persons.

If you suspect that your personal information has been handled in a manner contrary to this privacy policy or there is a risk that your data will be leaked to strangers, please let us know immediately. Only in this way can we minimize potential damage

The Customer has the right to request the termination of the processing of his or her data, information on the use of the data and the transfer of the data to himself or a third party in a public format. In order to avoid misuse of customer data and rights, applications may only be submitted in the form in which the applicant's person is identifiable (digitally signed or personally signed by the representative). We have the right to respond to such requests within 30 days.

The requirement to terminate the processing of data is treated as an application for termination of the loyalty contract.

All personal data of a customer that has become known during the Longboard.ee online store and purchases will be treated as confidential information. Encrypted data communication with banks ensures the security of the purchaser's personal data and bank details.

Privacy Policy Terms and Changes

When you use our website or fulfill a loyal customer application, you have read and agreed to these policies and conditions. We reserve the right, if necessary, to change the General Terms and Conditions of Privacy Policy by informing all loyal customers, but we will do our best to keep our privacy policy up to date and available to you on our website.

The chief processor of the customer's personal data is Universal Experts OÜ. For any questions or concerns regarding privacy policy or data processing, please contact info@universalexperts.ee

You always have the right to apply to the Data Protection Inspectorate or the court to protect your data. The Data Protection Inspectorate is a national authority that can also be consulted on personal data protection issues for consultation or assistance.